Delete your Olmi account in the app
This public page does not require signing in and applies to the Olmi app on iOS and Android.
You can delete your Olmi account and associated data directly from the Olmi mobile app:
- Open the Olmi app.
- Go to Profile.
- Open Account Management.
- Tap Delete my account.
- Confirm the deletion request.
After confirmation, Olmi starts deleting your account and associated data from our active systems.
Request deletion by email
If you cannot access the app, email us at beersechconsultas@gmail.com from the email address linked to your Olmi account and ask us to delete your account.
We may ask you to verify account ownership before deleting the account.
Data deleted
When your Olmi account is deleted, we delete account data associated with your account, including:
- Your Olmi account profile, including email address, name, and optional phone number.
- Your plant records, care logs, reminders, and related app data stored by Olmi.
- Your Olmi subscription entitlement record stored in our backend.
- Your saved app settings associated with the account.
Data retained
We may retain limited records only when required for legal, security, fraud prevention, dispute resolution, or financial compliance purposes. If retention is required, we keep only the minimum data needed and retain it only for the legally required period.
Deleted data may remain in encrypted backups for a limited period until those backups are automatically overwritten or expire.
Subscription and payment records may also be retained by Apple, Google Play, RevenueCat, or other payment processors according to their own policies. Olmi does not store payment card details.
Processing time
In-app account deletion starts immediately in Olmi. Email deletion requests are processed within 30 days after we verify account ownership. Backup expiration and legally required retention may take longer where applicable.
Privacy Policy
For more information about how Olmi handles data, read our Privacy Policy.